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For garages

A customer brings you a car with an electronic fault your garage doesn't cover. You can send it elsewhere and risk never seeing them again, or solve it with us without the car ever leaving your hands. This page is about the second option.

In short

Reprogramaciones MBV does the electronics jobs that independent garages don't usually do themselves: engine ECU and BSI cloning, keys when all have been lost, instrument cluster repair, diagnosis of difficult electronic faults, no-start solutions, automatic gearbox adaptations and ECU remapping. We come to your garage with our equipment, take the car or the unit in at our workshop in Alcalá de Henares or, if you have the tools, work through file service or remote coding. We work for your garage: we discuss the diagnosis and the job with you. The price is on request depending on the job. We serve garages in the Community of Madrid.

The jobs an independent garage usually passes on

You'll probably recognise them. They're jobs where the mechanical diagnosis is clear, but the solution needs equipment, software or experience that isn't worth having in every garage:

What you see in your garageWhat's behind itWhat we do
Engine ECU damaged by water or a short circuitIt has to be replaced and the new one won't start the carECU cloning
Lights, central locking or battery drain failing for no apparent reasonFaulty comfort module (BSI)BSI cloning
The customer has lost all their keysProgramming new keys into the immobiliserKeys
Instrument cluster display with dead pixels or needles that stopInternal cluster faultInstrument cluster repair
Intermittent fault that leaves no clear codeData from several control units needs reading and cross-checkingElectronic diagnostics
Engine cranks but won't start after a unit has been replacedImmobiliser or coding still to be doneNo-start solutions
Automatic gearbox jerking after a repairAdaptations or software in the TCU (transmission control unit)Automatic gearboxes
Your customer wants a remapDeveloping the file for their engineECU remapping

Three ways of working together

We come to your garage

The car doesn't leave your premises. You tell us the vehicle and the fault, we agree a day and we work there. It's the most convenient option for keys, no-starts and jobs done through the diagnostic port. We explain the conditions we need in mobile service.

You bring us the car or the unit

When an ECU has to be removed and opened or an instrument cluster repaired, our workshop in Alcalá de Henares is the best place. You can bring the whole car or just the removed unit, labelled with the vehicle it came from. You can also send us units by courier, or we'll come and collect them.

You do it and we supply the software

If your garage has read/write tools, our file service lets you carry out remaps with files developed by us. If you have a diagnostic interface, remote coding handles coding and adaptations without anyone having to travel.

What helps us go straight to the problem

When you call us about a car

Vehicle
Make, model, engine, year and VIN if it's a key or a unit
Fault code reading
Whatever you've got, even if it doesn't tell you much
What's already been done
Parts changed and tests carried out, so we don't repeat them
Units
Part numbers of the faulty ECU and the replacement one, if there is one
Keys
How many are left and whether any of them work
Urgency
Whether the customer needs the car by a specific date

The job belongs to your garage

When a car comes to us through you, we work for your garage and we deal with you: we tell you the diagnosis and the price, and you decide with your customer. You're still the one who hands the finished car back to them.

  • Invoice: we invoice whoever you tell us to, in your company's name or directly to your customer.
  • Your customer stays yours: we commit to you in writing not to approach them.
  • Payment: cash, Bizum (Spanish instant bank payment), card or bank transfer; if you're going to send us work regularly, terms and volume pricing are agreed case by case.

How to explain it to your customer

Your customer trusts you, not us, so we give you what you need to explain it properly:

  • What was wrong with the car and what's been done, in words you can repeat without jargon. The invoice describes the work, and we also provide a document of the work carried out, which your customer can use, for example, for their insurer.
  • The price before we start, so you can pass it on with your margin and they can decide.
  • What they need to know afterwards: whether a cloned ECU needs any further adaptation, whether a new key replaces the previous ones or whether a remap affects the ITV or the insurance.

When we'll tell you it's not for us

  • Purely mechanical faults: if the problem is a turbo or a pump, you'll sort it out better and more cheaply yourself.
  • Cars where the mileage is meant to be altered: we don't tamper with odometers.
  • Deletes on road cars: we only do them on competition vehicles or vehicles that aren't used on public roads, as we explain in deletes.
  • Units that aren't compatible: if the replacement ECU doesn't match the vehicle, we tell you before you pay for us to try.

Price

Work for garages is price on request, depending on the vehicle and the job, and we give you the price before we start so you can pass it on to your customer. The starting prices we publish are on prices.

Tell us the vehicle, the fault and what's already been tried. We'll tell you whether we can solve it, where it's best to do it and the price.

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Common questions

Frequently asked questions

Can you come to my garage for just one car?

Yes. You don't need to group several jobs together to ask us to come out. If you happen to have another car waiting, let us know and we'll do it on the same visit.

Can I send you just the ECU and not the car?

Yes, for jobs like cloning or repairing ECUs, BSIs and instrument clusters. Remove it yourself, label it with the vehicle it came from and call us first: you can send it by courier or we'll come and collect it.

Another garage has already looked at the car and nobody can find the fault. Are you interested?

Yes, those are exactly the cases where we help most. Tell us what has already been checked and which parts have been changed, so we don't repeat tests and your customer doesn't pay twice for the same thing.

Who explains the work to the end customer?

You do, as you're the one with the relationship. We explain to you what's been done and what they need to know; if the work affects the ITV (Spain's compulsory periodic vehicle inspection, similar to the UK MOT) or the insurance, you'll find the summary in legality, ITV and insurance to pass on.

Is this any use if my garage has no electronics tools at all?

Yes. In that case the most practical option is for us to come to you or for you to bring us the car. File service and remote coding are for garages that already have equipment.

Keep reading

You may also find useful

File service

You read the ECU at your garage, send us the original and we return the modified file ready to write.

Remote coding

Your garage connects the car; we code or program it remotely.

Mobile service

We come to your home, garage or business anywhere in the Community of Madrid.

No-obligation quote

Let's talk about your car

Tell us the make, model, engine and year. We reply with what can be done and the price before we start, at the workshop in Alcalá de Henares or wherever the vehicle is within the Community of Madrid.

Mobile and WhatsApp641 125 798